If you're checking on your status of your order or have a question before you do order, please read below.
- We are at a 2-3 week shipment time. We will change our websites if that time happens to change.
- Once your shipment is ready, you'll receive an email with your tracking info. Make sure you received the initial email of your order. If not, check your spam and mark the email address as 'NOT SPAM' so you receive further updates.
- Sometimes, looking in the A.S.P. section of the forum can have an answer that you seek. It's only accessible to our customers that have placed their order. We will be notified if you post something new here if you would like to ask your question here.
- Another way for general questions, email us! Our email is [email protected]ing.com
- Do you have questions about your device after you get it? Check our FAQ for common questions that should help you out.
- Our email will result in the fastest response. You can also visit this Discord channel to post your question as well.